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QUALITY CHARTER

Definition
This Charter is the driving force for the functioning of the services
Of a hotel managed by« the IROKO GROUP»

Dedication of the hotel
The particularity of our reception is our savoir faire in order to give each customer the feeling that he is always at home.

Quality of service
We receive our customers with a smile, the desire to welcome them and the pleasure of putting our professionalism at their service.

Convivial Hotel
With the personalization of our service, the good knowledge of our customers and with the spirit of anticipation, we want to be the most welcoming and convivial hotel in West Africa.

Our members of staff
The professionalism of our team allows us to keep our clientele.

Investments and maintenance
With our continuous policy of investment, maintenance and improvement, we provide to our customers the comfort of tradition and the advantages of a constantly modernized hotel.

Environment
The protection of the environment, the good control of energies and of the sustainable developments is one of the key criteria of our actions.